Frequently asked questions
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Getting started
What is SellerRase?
SellerRase is an AI-powered SaaS platform for Amazon FBA sellers. It helps you find arbitrage opportunities, track product price and BSR history, manage your watchlist, receive alerts, plan restocks, and analyze your performance — all from one dashboard.
Do I need an Amazon seller account?
No. SellerRase works independently of your Amazon account. All data is sourced from public Amazon product pages and aggregated databases.
How do I get started?
Sign up for a free account — no credit card required. You'll get immediate access to the dashboard with 5 scanner tokens per day and a 10-item watchlist.
AI Scanner
How does the AI Scanner work?
Our AI analyzes thousands of Amazon products daily, cross-referencing prices, BSR trends, category competition, and historical data to surface products with high ROI potential. Scores are updated every 24 hours.
What are scanner tokens?
Each time you view a full opportunity analysis (detailed profit breakdown, source suggestions, etc.), it consumes one token. Basic opportunity listings are free and don't use tokens.
How often is the scanner updated?
The scanner runs daily, typically between 2-4 AM UTC. New opportunities are available by the time most US sellers start their day.
Pricing & billing
What's included in the Free plan?
The Free plan includes 5 scanner tokens per day, a 10-item watchlist, basic in-app alerts, and 7-day price/BSR history. It's genuinely useful for getting started.
How much does Pro cost?
Pro is $16.99/month. It includes 50 scanner tokens/day, 100 watchlist items, email alerts, 90-day history, and the restock planner.
How much does Elite cost?
Elite is $26.99/month. It includes unlimited tokens, unlimited watchlist, real-time alerts across all channels, full history, advanced restock AI, API access, and priority support.
Can I cancel anytime?
Yes. Cancel from your billing settings at any time. You'll retain access until the end of your current billing period, then automatically downgrade to Free.
Data & privacy
Where does your data come from?
We aggregate publicly available Amazon product data, including prices, BSR rankings, and review counts. We do not scrape private seller data or access Seller Central.
Is my data secure?
Yes. We use industry-standard encryption for data in transit (TLS 1.3) and at rest. We never sell your data to third parties.
How long is my data retained?
Your account data is retained as long as your account is active. After account deletion, data is purged within 30 days. Price/BSR history retention depends on your plan (7–365 days).
Still have questions?
Our support team usually responds within a few hours.